Tomtom my connect download windows 10 how to#
Tomtom my connect download windows 10 install#
Tomtom my connect download windows 10 drivers#
Tomtom my connect download windows 10 driver#

When finished, TomTom HOME is saved in your downloads folder. If your computer is running OS x versions 10.12 or 10.13 click here to download. Click the Download button below to download the latest version of TomTom HOME.ĭownload for Universal (macOS 10.14+) Download for Universal (macOS 10.14+)ĭownload for Intel macOS 10.14 & newer Download for Intel macOS 10.14 & newerĭownload for Apple Silicon (macOS 11+) Download for Apple Silicon (macOS 11+).

Tomtom my connect download windows 10 install#

To install TomTom HOME on your Mac, you need to download the file to your computer. If you are using another browser the steps may vary. In this case it's best to contact our technical support to verify the troubleshooting and get help resolving this.The steps below refer to the Safari browser. If your device is still not recognised after going through the steps in the previous sections, the issue may lie with the device itself. A red status means your navigation device is not correctly installed.A yellow/orange status your navigation device is correctly installed.If your navigation device is listed, check the status in the following way: Click the plus (+) button at the bottom left and select the TomTom Interface.If your navigation device is not listed, add it in the following way: The navigation device is listed as a network card or as a modem. Click on the Apple menu in the top left hand corner of your screen and choose System Preferences.

Tomtom my connect download windows 10 driver#

If your computer fails to assign the driver automatically, you can install it by following the steps below. If your device is still not recognised, click here to go to the next section.

Tomtom my connect download windows 10 drivers#

Windows will automatically update the latest drivers for your device and MyDrive Connect should now recognise your device.

Tomtom my connect download windows 10 how to#

įor instructions on how to install MyDrive Connect see: Installing MyDrive Connect

Find MyDrive Connect in the list, select it and then click Uninstall.

Right-click the Start button and click Apps and Features.

Disconnect the device from the computer.

Tick the box in the confirmation window to confirm that the driver software will be deleted and click OK.

In Device Manager, double-click Network adapters to open it.

To do this, open Device Manager by right clicking the Start button and click Device Manager.

(For earlier versions of Windows, click here ) Windows 10 The steps to correct this depend on your operating system: If the device is still not recognised, the software, or driver, required to detect the device may not be installed correctly. If you are using MyDrive Connect on a business network, for example at your workplace, be aware that your company may have restrictions and access policies that may prevent MyDrive Connect from connecting to TomTom servers. It may be necessary to configure your firewall and router to allow MyDrive Connect full access to the internet. To test this, try connecting your device using a different USB cable.įirewalls, antivirus scanners and pop-up blockers can also interfere with MyDrive Connect.

We recommend that you always use the original USB cable provided with your device, however, in rare cases the USB cable may have developed a fault.

You should plug the USB connector directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.

Connect your navigation device to a different USB port on your computer.

If your device has a mount, remove it before connecting the USB cable.

Make sure the cable is connected directly to your device, and not to the mount.

Keep the button pressed until you hear the drums, then release it. Press and hold the On/Off button until your device restarts.

Make sure that your device is switched on before you connect it to the computer.įirst, perform a soft reset while your device is connected:.

To troubleshoot your device's connection, follow these steps in order: If your navigation device is not recognised by your computer or is shown as 'Not connected' in MyDrive Connect, the issue might lay with the connection, the computer or with the device itself.